GAF still endorses Eagle's shameful treatment of this GAF consumer, saying that they believe Eagle's rework offer is "fair." I also reported to GAF that the tarpaper on my roof is different from the sample that was given to me. It appears to be of lesser quality and not as wrinkle-resistant as the Shingle-Mate sample. I sent pieces of what is on my roof and a tiny piece of their sample on May 7, 2004.
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This is also a story about an atrocious roof installed by Eagle Construction. Did the Better Business Bureau, Better Contractor's Bureau, NARI - National Association of the Remodeling Industry, GAF Materials Corporation, or the D&C newspaper do anything to help the consumer? Amy wants to share what she has learned to help other consumers not make the same mistakes she made.